Contact Us

📬 Contact Us

We’re here to help — real humans, right from our Canadian workshop.

Have a question about your order? Looking for customization? Just want to say hello?
Reach out — we’d love to hear from you.

We aim to respond within 1 business day (Monday to Friday).
Our support hours are 9AM – 5PM EST.

For order updates, warranty questions, or general inquiries.

Please visit our Returns Page for details on how to return or exchange your item.

Have a custom project in mind or interested in a wholesale partnership?
Email us directly at info@baystree.com or fill out the form below.

Visit our Shipping Policy for timelines, costs, and international delivery options.